I’ve worked with Ben and his team at CountHQ on two separate occasions to boost our finance firepower at companies I’ve worked at. Ben is approachable, quickly understands what you’re looking for and leads an excellent team that operates and executes at a high level.
Our extended team at CountHQ have become integral members of our finance function. They are responsive to guidance, proactive with process improvement suggestions, and consistently delivering quality outcomes.
I’ll use them time and time again.
SMSF Administrators
Reliable SMSF Compliance and Administration Support Delivered by A Team You Can Count on
Specialised SMSF Support Tailored to your Workflow




Your SMSF support team is already at CountHQ
SMSF Support Services We Offer
Fund Accounting
Monthly and annual accounting, ledger updates.
Workpapers
Hyperlinked, review-friendly documents.
Tax Returns & Lodgements
Annual returns, BAS and SMSF audit prep.
Audit Coordination
Liaison with CountHQ audit panel or your provider.
Compliance Checks
Pre-audit reviews and source document validation.
Workflow Management
Via our portal or yours (e.g. XPM, BGL, Class).
Outsource with Confidence. Complete your team.
The CountHQ Process: from planning to performance

Step 1: Discovery Call
Assess fund volume, systems and support needed.

Step 2: Pilot Jobs
Submit 1 or 2 trial jobs to experience our workflow.

Step 3: Team Allocation
Assign trained staff with fund experience.

Step 4: Performance Management
Ongoing quality control by CA-ledmanagers

Step 5: Scale with Confidence
Expand team capacity as your fund base grows.
COUNT ON US
Where Accounting Firms and Advisers Find Dependable, Scalable SMSF Support.


We're Accountants, Not Recruiters
We understand SMSF workflows, compliance and tax requirements.
Hyperlinked Workpapers
Designed for fast review and reduced internal SMSF admin.
Audit-Ready Files
We prepare SMSF documentation to minimise knockbacks and delays.
Australian-Led Quality Control
Every team is overseen by experienced accounting managers.
Flexible Workflow Options
Use can use our portal or continue with your preferred system.
Fast Turnaround Times
SLA-backed delivery you can rely on.
Outsourced Team for SMSF Administrators Case Study
What You Get with CountHQ
SMSF-trained admin and qualified accounting staff
Custom workflow integration with BGL, Class Super and more
CA-led performance management and technical checks
Better margin control and clearer pricing for your SMSF services




CountHQ vs Traditional Offshoring

How We’re Different




We Are Redefining Outsourcing for Accounting Firms, Financial Planners and SMSF Administrators Across Australia
Tech Integration
BGL 360
Class Super
FYI Docs
Xero Practice Manager
SharePoint
Tech Integration





What Our Clients Are Saying

The CountHQ team have been a part of our firm for 2 years now providing high quality support in our growing firm. We continue to grow our team at CountHQ due to their high standard of work, their great communication and ongoing on-time performance. The extra layer of review and manager insight they provide is excellent. We recommend this team to any firm looking to scale.

CountHQ came on board when our finance department was in disarray, and in under a year they’ve completely turned it around. We now have a functional, responsive, and reliable finance team. Their support has been instrumental in helping us navigate tough industry conditions, and their clear communication and can-do attitude make them a pleasure to work with. Highly recommended.

We were introduced to Ben as an option when reviewing our outsource model, so pleased we were, as the level of professionalism, support and engagement is far better than we have encountered anywhere else. The people we work with feel like they are part of our team and we now use them for Bookkeeping, Tax preparation and Financial Planning support.
The time taken to undertake our jobs is very favourable, and its all done with a great sense of humour.

We’ve worked with CountHQ for 4 years. Ben, Alex and their team were instrumental in helping us set-up a platform for growth in our Tax Division. They don’t just provide staff, they provide insights and collaborate on workflow, workpapers and process. We’ve grown our CountHQ team 4 fold over our tenure working together. CountHQ handles all the team structuring and staffing allocations, so our team only has to focus on the workflow.

We’ve been using CountHQ for the past year for outsourced accounting, bookkeeping, and tax services, and we’re very impressed with their professionalism and efficiency. Their amazing team has not only supported our business but also made our clients’ work significantly easier through their accurate, timely, and streamlined processes. Their responsiveness and attention to detail have been outstanding. We highly recommend CountHQ to any business or advisor looking for a reliable and skilled outsourced accounting & bookkeeping services partner.

After trying multiple other Outsourcing models and companies, we found CountHQ. We were initially attracted by CountHQ’s Managed Resource Model. Their attention to detail and organisational structure behind the team has been the difference maker. Our Management Team is really excited as we now have a safe base to grow our Offshore Team with a trusted partner.

We’ve used other Outsource providers in the past, and find CountHQ’s service levels far superior. We receive support in Tax, Bookkeeping and SMSF, and highly recommend their services. The ability to think through processes and strategise directly with Founders has been very useful to us as a Practice.

Our Finance Function and team was in disarray, with poor processes, reporting and staff turnover. The CountHQ team managed to stabilise the ship, and implement new, robust procedures which have taken a huge load off our shoulders, while reducing our total spend in the area. We continue to refer them to anyone who asks.

Let’s Optimise Your SMSF Workflow and Free Up Your Team

CountHQ For SMSF Accountant Firms FAQ's
Absolutely. While we offer our own hyperlinked SMSF templates, we’re happy to use yours if you prefer. We work around you and your SMSF processes.
Our SLA includes a guaranteed turnaround. Most funds are completed in under 8 days.
Try us and find out!
Yes. We’re flexible. We can coordinate with your existing audit partner or introduce a
panel member. We’re here to help you.
Both options are available. For clients with 40+ funds, we offer a fixed per-fund fee after a review.