SMSF Administrators

Reliable SMSF Compliance and Administration Support Delivered by A Team You Can Count on

CountHQ provides fully managed offshore SMSF Services with Australian-led oversight, purpose-built for accountants and advisers.

Specialised SMSF Support Tailored to your Workflow

Self-Managed Superannuation Funds (SMSFs) require precision, compliance and timely delivery, without adding pressure to your internal team.
We provide accountants, financial planners and SMSF administrators with a reliable SMSF Administration Service, plugging directly into your processes

Your SMSF support team is already at CountHQ

From fund accounting and tax returns to audit prep and admin, we take care of the entire SMSF cycle.
We deliver a structured, scalable solution led by qualified Australian managers and tailored to your fund volume, complexity and systems. We offer an ad-hoc per fund model, or can build you monthly reconciliation and reporting capacity.

SMSF Support Services We Offer

Fund Accounting

Monthly and annual accounting, ledger updates.

Workpapers

Hyperlinked, review-friendly documents.

Tax Returns & Lodgements

Annual returns, BAS and SMSF audit prep.

Audit Coordination

Liaison with CountHQ audit panel or your provider.

Compliance Checks

Pre-audit reviews and source document validation.

Workflow Management

Via our portal or yours (e.g. XPM, BGL, Class).

Outsource with Confidence. Complete your team.

You can count on CountHQ because our team is already trained, with preparers and reviews built in. It’s an end to end, headache free solution that aligns with your firms workflow.

The CountHQ Process: from planning to performance

We can help you onboard SMSF clients fast by assembling dependable offshore SMSF teams that stay engaged.

Step 1: Discovery Call

Assess fund volume, systems and support needed.

Step 2: Pilot Jobs

Submit 1 or 2 trial jobs to experience our workflow.

Step 3: Team Allocation

Assign trained staff with fund experience.

Step 4: Performance Management

Ongoing quality control by CA-ledmanagers

Step 5: Scale with Confidence

Expand team capacity as your fund base grows.

COUNT ON US

Where Accounting Firms and Advisers Find Dependable, Scalable SMSF Support.

We're Accountants, Not Recruiters

We understand SMSF workflows, compliance and tax requirements.

Hyperlinked Workpapers

Designed for fast review and reduced internal SMSF admin.

Audit-Ready Files

We prepare SMSF documentation to minimise knockbacks and delays.

Australian-Led Quality Control

Every team is overseen by experienced accounting managers.

Flexible Workflow Options

Use can use our portal or continue with your preferred system.

Fast Turnaround Times

SLA-backed delivery you can rely on.

Outsourced Team for SMSF Administrators Case Study

What You Get with CountHQ

SMSF-trained admin and qualified accounting staff

Custom workflow integration with BGL, Class Super and more

CA-led performance management and technical checks

Better margin control and clearer pricing for your SMSF services

CountHQ vs Traditional Offshoring

Traditional Offshoring
Speed to Start
Within 7 days (usually 48 hours)
Slow, with possible set-backs
Training Requirements
Workflow and Process Only
Skill-based training
Oversight Required
Minimal
High
Provider Support (Technical)
High
None
Continuity Support
Built in
Only if staff leave
Client Involvement
Workflow and Process Based Only
Depending on Staff Performance

How We’re Different

CountHQ integrates seamlessly with you, providing the right SMSF support talent with the oversight, accountability and reliability that’s essential to your firm’s success.

We Are Redefining Outsourcing for Accounting Firms, Financial Planners and SMSF Administrators Across Australia

We’re not a staffing agency or recruiter. CountHQ deliversend-to-end offshore SMSF support solutions with oversight, structure and outcome accountability. We invoice on a per fund basis, it’s ad-hoc. We also can build teams for larger SMSF administrators.
Unlike outsourcing models, we’re structured for outcomes. Our shared responsibility approach means you’re not alone in training, managing or solving staff issues.
With CountHQ, your offshore team is integrated, reliable and accountable.

Tech Integration

We support all major platforms used in Australian accounting firms, including:

BGL 360

Class Super

FYI Docs

Xero Practice Manager

SharePoint

Tech Integration

We support all major platforms used in Australian accounting firms, including:

What Our Clients Are Saying

I’ve worked with Ben and his team at CountHQ on two separate occasions to boost our finance firepower at companies I’ve worked at. Ben is approachable, quickly understands what you’re looking for and leads an excellent team that operates and executes at a high level.
Our extended team at CountHQ have become integral members of our finance function. They are responsive to guidance, proactive with process improvement suggestions, and consistently delivering quality outcomes.
I’ll use them time and time again.

Michelle (Head of Finance)

The CountHQ team have been a part of our firm for 2 years now providing high quality support in our growing firm. We continue to grow our team at CountHQ due to their high standard of work, their great communication and ongoing on-time performance. The extra layer of review and manager insight they provide is excellent. We recommend this team to any firm looking to scale.

Falanga & Co

CountHQ came on board when our finance department was in disarray, and in under a year they’ve completely turned it around. We now have a functional, responsive, and reliable finance team. Their support has been instrumental in helping us navigate tough industry conditions, and their clear communication and can-do attitude make them a pleasure to work with. Highly recommended.

Speakeasy Hospitality Group

We were introduced to Ben as an option when reviewing our outsource model, so pleased we were, as the level of professionalism, support and engagement is far better than we have encountered anywhere else. The people we work with feel like they are part of our team and we now use them for Bookkeeping, Tax preparation and Financial Planning support.
The time taken to undertake our jobs is very favourable, and its all done with a great sense of humour.

Bullot & Rankine Chartered Accountants and Financial Planning

We’ve worked with CountHQ for 4 years. Ben, Alex and their team were instrumental in helping us set-up a platform for growth in our Tax Division. They don’t just provide staff, they provide insights and collaborate on workflow, workpapers and process. We’ve grown our CountHQ team 4 fold over our tenure working together. CountHQ handles all the team structuring and staffing allocations, so our team only has to focus on the workflow.

Obsidian Advisory

We’ve been using CountHQ for the past year for outsourced accounting, bookkeeping, and tax services, and we’re very impressed with their professionalism and efficiency. Their amazing team has not only supported our business but also made our clients’ work significantly easier through their accurate, timely, and streamlined processes. Their responsiveness and attention to detail have been outstanding. We highly recommend CountHQ to any business or advisor looking for a reliable and skilled outsourced accounting & bookkeeping services partner.

Acro Accounting and Acro Financial Planning

After trying multiple other Outsourcing models and companies, we found CountHQ. We were initially attracted by CountHQ’s Managed Resource Model. Their attention to detail and organisational structure behind the team has been the difference maker. Our Management Team is really excited as we now have a safe base to grow our Offshore Team with a trusted partner.

Stoneturn Brokers

We’ve used other Outsource providers in the past, and find CountHQ’s service levels far superior. We receive support in Tax, Bookkeeping and SMSF, and highly recommend their services. The ability to think through processes and strategise directly with Founders has been very useful to us as a Practice.

McCormack Accountants & Advisors

Our Finance Function and team was in disarray, with poor processes, reporting and staff turnover. The CountHQ team managed to stabilise the ship, and implement new, robust procedures which have taken a huge load off our shoulders, while reducing our total spend in the area. We continue to refer them to anyone who asks.

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CountHQ For SMSF Accountant Firms FAQ's

Absolutely. While we offer our own hyperlinked SMSF templates, we’re happy to use yours if you prefer. We work around you and your SMSF processes.

Our SLA includes a guaranteed turnaround. Most funds are completed in under 8 days.
Try us and find out!

Yes. We’re flexible. We can coordinate with your existing audit partner or introduce a
panel member. We’re here to help you.

Both options are available. For clients with 40+ funds, we offer a fixed per-fund fee after a review.