Case Study 3
Geelong Bookkeeping & Accounting Firm
Geelong Bookkeeping & Accounting Firm secures their delivery of their Bookkeeping Function with CountHQ.
AT A GLANCE
Outcomes
Savings of over $45,000 p.a as compared to internal hires
2 years of continued, uninterrupted service
Scaled from 1.5 FTE's to 2 FTE's matching new client growth
THE CLIENT
Our client is an advisory focused Accountant with 2 onshore team members. offering end-to-end solutions focused around monthly bookkeeping
THE SOLUTION
- 2 Managed Full-Time Bookkeeping & BAS Resources
- Onboarded by the continuing Team Leader in conjunction with the Onboarding Team
SYSTEMS
- Karbon
- Xero
- Excel Month-End Workpapers
- Excel BAS Workpapers
THE JOURNEY
Our client replaced another Outsourcing Company with CountHQ after constant team changes and staff turnover led to re-training and sunk costs. Commencing with 1.5 FTE Bookkeeping & BAS Resources, our client has since scaled to 2 FTE’s, to support continued growth. Our client chose CountHQ to gain the benefits of our Managed Resource Model, namely our Onboarding and Management Oversight in the form of a Team Leader, who remains responsible for delivery. This removed the risk of staff turnover leading to a requirement for re-training. In the future, we hope to collaborate on some larger Bookkeeping clients
(those with their own Accounts and Finance Function) in a Bookkeeper /
VirtualCFO
Previous Outsourcing Experiencs (Prior to CountHQ)
- Used another provider for 4 years before seeking a more reliable and transparent partner
The internal management structure
at CountHQ gives robustness to our Bookkeeping Function Owner / Director
The Detail is in the Process
BOOKKEEPING/BAS
- The Team handles 7 weekly bookkeeping clients, including bill entry and payroll, as well as a large portfolio of Monthly clients
- Monthly Workpapers (in Excel) underpin a monthly close process that ensures accurate books year-round
- BAS Workpapers are completed in Excel. The BAS Process includes management of Fixed Assets; Balance Sheet reconciliation; and GL Review
- Karbon is used to Manage Workflow and collaborate with our Clients' Australian team. With visibility over client emails the team is able to action work items without prompt
- The Team Leader assigned to this client uses Karbon to manage upcoming tasks, and is able to form a complete understanding of the Workflow at all times
- The Quarterly Compilation pack is prepared based off templates. This is the final checklist item for Quarterly BAS
Having Outsourced the Bookkeeping in my firm for many years, we’re happy to have found a stable solution in CountHQ. Prior experiences were too resource centric, leaving me with
the full responsibility of re-training the resources. After going through this process 3 times I looked for another solution. The internal management structure at CountHQ gives
robustness to our Bookkeeping Function. Owner / Director