Client Stories & Case Studies
Find Out Why Our Clients Engage Us, And Stay With Us
Discover how CountHQ’s managed offshore Accounting and Financial Services teams are transforming operations and outcomes for businesses and firms right across Australia.
CountHQ Testimonials and Case Studies
From Accountants
See how accounting firms are scaling faster with outcome-driven offshore teams that integrate seamlessly-without the usual recruitment and training burdens.
From Businesses
Discover how Australian businesses are transforming their finance function with a fully managed team that delivers continuity, clarity and control.
From Financial Planners
Learn how financial planners are freeing up their time and growing their firms with CountHQ’s admin and SMSF support solutions.
From Mortgage Brokers
See how mortgage brokers are speeding up loan processing and streamlining their back office with CountHQ’s fast, flexible team support.
From SMSF Administrators
Discover how SMSF administrators are managing compliance with confidence through fully supported, audit-ready fund processing teams.
What Our Clients Are Saying
Michelle trusts CountHQ
I’ve worked with Ben and his team at CountHQ on two separate occasions to boost our finance firepower at companies I’ve worked at. Ben is approachable, quickly understands what you’re looking for and leads an excellent team that operates and executes at a high level. Our extended team at CountHQ have become integral members of our finance function. They are responsive to guidance, proactive with process improvement suggestions, and consistently delivering quality outcomes. I’ll use them time and time again.
Falanga & Co Scales with CountHQ
The CountHQ team have been a part of our firm for 2 years now providing high quality support in our growing firm. We continue to grow our team at CountHQ due to their high standard of work, their great communication and ongoing on-time performance. The extra layer of review and manager insight they provide is excellent. We recommend this team to any firm looking to scale.
Speakeasy Hospitality Group Turns Their Finance Department Around
CountHQ came on board when our finance department was in disarray, and in under a year they’ve completely turned it around. We now have a functional, responsive, and reliable finance team. Their support has been instrumental in helping us navigate tough industry conditions, and their clear communication and can-do attitude make them a pleasure to work with. Highly recommended.
Bullot & Rankine Chartered Accountants and Financial Planning
We were introduced to Ben as an option when reviewing our outsource model, so pleased we were, as the level of professionalism, support and engagement is far better than we have encountered anywhere else. The people we work with feel like they are part of our team and we now use them for Bookkeeping, Tax preparation and Financial Planning support.The time taken to undertake our jobs is very favourable, and its all done with a great sense of humour.
Obsidian Advisory Partners with CountHQ for Growth:
We’ve worked with CountHQ for 4 years. Ben, Alex and their team were instrumental in helping us set-up a platform for growth in our Tax Division. They don’t just provide staff, they provide insights and collaborate on workflow, workpapers and process. We’ve grown our CountHQ team 4 fold over our tenure working together. CountHQ handles all the team structuring and staffing allocations, so our team only has to focus on the workflow.
Acro Accounting and Acro Financial Planning Finds All Encompassing Solution
We’ve been using CountHQ for the past year for outsourced accounting, bookkeeping, and tax services, and we’re very impressed with their professionalism and efficiency. Their amazing team has not only supported our business but also made our clients’ work significantly easier through their accurate, timely, and streamlined processes. Their responsiveness and attention to detail have been outstanding. We highly recommend CountHQ to any business or advisor looking for a reliable and skilled outsourced accounting & bookkeeping services partner.
Stoneturn Brokers Find Their Match:
After trying multiple other Outsourcing models and companies, we found CountHQ. We were initially attracted by CountHQ’s Managed Resource Model. Their attention to detail and organisational structure behind the team has been the difference maker. Our Management Team is really excited as we now have a safe base to grow our Offshore Team with a trusted partner.
McCormack Accountants & Advisors Streamlines Operations
We’ve used other Outsource providers in the past, and find CountHQ’s service levels far superior. We receive support in Tax, Bookkeeping and SMSF, and highly recommend their services. The ability to think through processes and strategise directly with Founders has been very useful to us as a Practice.
Create Catering Rebuilds their Finance Function
Our Finance Function and team was in disarray, with poor processes, reporting and staff turnover. The CountHQ team managed to stabilise the ship, and implement new, robust procedures which have taken a huge load off our shoulders, while reducing our total spend in the area. We continue to refer them to anyone who asks.
COUNTHQ SUCCESS STORIES
Success Stories from Clients Just Like You
At CountHQ, we don’t just deliver offshore finance team solutions.We build long-term partnerships that drive real business results. From accounting firms needing scalable people support, to businesses seeking a dependable finance function, our clients trust us to deliver performance, continuity and peace of mind.These case studies offer a snapshot of how we’ve helped clients overcome challenges, improve efficiency and scale with confidence, so you can see exactly what’s possible with the right team behind you.
Success Stories from Australian Accountants
East Melbourne Accounting Firm The Firm
East Melbourne Accounting Firm founded over 40 years ago partners with CountHQ for better client outcomes
Northern Beaches Accounting Firm
Northern Beaches Accounting Firm partners with CountHQ to increase capacity in their Tax, Bookkeeping and SMSF divisions.
Geelong Bookkeeping & Accounting Firm
Geelong Bookkeeping & Accounting Firm secures their delivery of their Bookkeeping Function with CountHQ.
Success Stories from Australian Businesses
Success Stories from Australian Financial Planners
Sydney Firm
Sydney based Financial Planning Firm outsources the preparation of their SMSF’s, and management of the audit process for 171 SMSF’s
Brisbane Financial Advisors
Brisbane based Financial Advisers outsource the accounts; administration and tax return preparation of 365 SMSF’s
Success Stories from Australian SMSF Administrators
Sydney Accounting Firm
Sydney Accounting Firm outsources the administration; tax return & financials preparation; and management of the audit process for 185 SMSF’s
Brisbane Financial Advisors
Brisbane based Financial Advisers outsource the accounts; administration and tax return preparation of 365 SMSF’s
Adelaide Accounting Firm
Adelaide Accounting Firm outsources the annual administration; tax return and financial statement preparation for 61 SMSF’s
Let’s Reimagine Your Managed Offshore Teams For A New Era
Let’s discuss how our next-gen offshore people solution can deliver scalable, expertly managed finance department teams to support your business growth in today’s evolving world.
You can count on us. Give us a call to learn more.