I’ve worked with Ben and his team at CountHQ on two separate occasions to boost our finance firepower at companies I’ve worked at. Ben is approachable, quickly understands what you’re looking for and leads an excellent team that operates and executes at a high level.
Our extended team at CountHQ have become integral members of our finance function. They are responsive to guidance, proactive with process improvement suggestions, and consistently delivering quality outcomes.
I’ll use them time and time again.
Accountants
Support your Accounting Firm with an Offshore Team that Works Like Your Own
Your Next Accountant is at CountHQ




We Understand What Australian Accounting Firms Need
Services Our Teams Provide for Australian Accounting Firms
Bookkeeping
Daily, weekly or monthly processing using your systems and templates.
Tax Preparation
BAS, IAS, income tax returns, company tax and lodgement-ready files.
SMSF Compliance
Fund accounting, workpapers, tax returns and audits.
Admin Support
Engagement letters, database updates, ASIC, ATO, Superstream and more.
Outsource with Confidence. Complete your team.
Our Process from Planning to Performance

Step 1: Discovery Call
Understand your needs and processes

Step 2: Team Design
We design your ideal structure.

Step 3: Rapid Onboarding
We allocate pre-trained staff in as little as 7 days.

Step 4: Active Management
Our senior managers review performance, escalate issues and drive outcomes

Step 5: Scalability
As your firm grows, so does your CountHQ support.
COUNT ON US
CountHQ for Accounting Firms



We’re Accountants, Not Recruiters
We know what good looks like. Our experience ensures we match the right people to your firm-fast.
Outcome-Driven Model
Our model shares responsibility with your firm. You focus on growth, we deliver the work.
Internal Management Structures
Your team is supported by our trained managers, so performance never relies on a single person.
Faster Onboarding, Better Retention
Because we hire and train ahead of time, you’ll experience fewer delays and better continuity.
Seamless Integration with Your Workflow
We fit in with your existing workflows and softwares. We’re able to give advice on any process changes that may lead to better offshore outcomes.
Scalability & Succession Planning
We onboard knowledge at the management level, so you're protected against turnover and can grow with confidence.
Multiple Divison Accountant Case Study
East Melbourne Accounting firm (2 Partners, 8 Employees)
The Solution
Services Provided:

Back-office Tax Solution
We provide resource support in the preparation of Tax Returns. We deliver this product by fitting in with their workflows, namely XPM and Xero Workpapers.

Internal BAS and Compliance Support
We prepare over 50 BAS' for this firm, each quarter. We provide workpapers and workings so their internal staff can review and lodge.

Practice Administration
We provide support to the Admin function of the firm.
This includes managing workflow, job allocation to staff, and the preparation of BAS/Tax Returns for signing via DocuSign.
What You Get with CountHQ
A fully managed team, not just a seat-filling service.
Quality control and performance reviews by CA-qualified managers.
Reduced recruitment risk and overhead costs.
Staff who are trained, retained and ready.
Access to specialised accounting talent.




CountHQ vs Traditional Offshoring

How We’re Different




We are Redefining Outsourcing for Accounting Firms Across Australia
Tech Integration
Xero
MYOB
QuickBooks
Class Super
BGL 360
APS
HandiSoft
Tech Integration








What Our Clients Are Saying

The CountHQ team have been a part of our firm for 2 years now providing high quality support in our growing firm. We continue to grow our team at CountHQ due to their high standard of work, their great communication and ongoing on-time performance. The extra layer of review and manager insight they provide is excellent. We recommend this team to any firm looking to scale.

CountHQ came on board when our finance department was in disarray, and in under a year they’ve completely turned it around. We now have a functional, responsive, and reliable finance team. Their support has been instrumental in helping us navigate tough industry conditions, and their clear communication and can-do attitude make them a pleasure to work with. Highly recommended.

We were introduced to Ben as an option when reviewing our outsource model, so pleased we were, as the level of professionalism, support and engagement is far better than we have encountered anywhere else. The people we work with feel like they are part of our team and we now use them for Bookkeeping, Tax preparation and Financial Planning support.
The time taken to undertake our jobs is very favourable, and its all done with a great sense of humour.

We’ve worked with CountHQ for 4 years. Ben, Alex and their team were instrumental in helping us set-up a platform for growth in our Tax Division. They don’t just provide staff, they provide insights and collaborate on workflow, workpapers and process. We’ve grown our CountHQ team 4 fold over our tenure working together. CountHQ handles all the team structuring and staffing allocations, so our team only has to focus on the workflow.

We’ve been using CountHQ for the past year for outsourced accounting, bookkeeping, and tax services, and we’re very impressed with their professionalism and efficiency. Their amazing team has not only supported our business but also made our clients’ work significantly easier through their accurate, timely, and streamlined processes. Their responsiveness and attention to detail have been outstanding. We highly recommend CountHQ to any business or advisor looking for a reliable and skilled outsourced accounting & bookkeeping services partner.

After trying multiple other Outsourcing models and companies, we found CountHQ. We were initially attracted by CountHQ’s Managed Resource Model. Their attention to detail and organisational structure behind the team has been the difference maker. Our Management Team is really excited as we now have a safe base to grow our Offshore Team with a trusted partner.

We’ve used other Outsource providers in the past, and find CountHQ’s service levels far superior. We receive support in Tax, Bookkeeping and SMSF, and highly recommend their services. The ability to think through processes and strategise directly with Founders has been very useful to us as a Practice.

Our Finance Function and team was in disarray, with poor processes, reporting and staff turnover. The CountHQ team managed to stabilise the ship, and implement new, robust procedures which have taken a huge load off our shoulders, while reducing our total spend in the area. We continue to refer them to anyone who asks.

Let’s Reimagine Your Offshore/Outsourced Accounting Team for a New Era

CountHQ Offshore Accountants FAQ's
CountHQ isn’t just an outsourcing firm-we’re a managed service provider for accounting firms. We take shared responsibility for outcomes and provide you with a team embedded in our structured systems and led by Australian-qualified managers. This ensures better consistency, accountability and results.
Yes. While team members may evolve as you grow, continuity is a priority. Your team is backed by our internal management structure, ensuring stability, support and consistent delivery over time.
Our managers monitor quality and address issues proactively. If performance ever slips, we manage performance plans internally or rotate in a better fit-without you having to restart the hiring process or compromise on deadlines.